Accessibility statement for Western Riverside Waste Authority

Introduction

This accessibility statement applies to Western Riverside Waste Authority. Our aim is to ensure that our digital services are accessible to all users, including those with disabilities. We strive to enhance user experience by adhering to the relevant standards and regulations, such as the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Commitment to Accessibility

Western Riverside Waste Authority is committed to making its website accessible, regardless of technology or ability. We aim to provide an inclusive and accessible digital environment that enables all individuals to engage fully with our content.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Measures to Support Accessibility

Western Riverside Waste Authority takes the following measures to ensure accessibility:

  • Adhering to web content accessibility guidelines (WCAG) 2.2 AA standards as a minimum.
  • Regularly reviewing and testing the website to identify and fix potential accessibility issues.
  • Training our staff on accessibility issues and guidelines.
  • Providing clear and alternative ways for users to access our services.

Technical Information About This Website’s Accessibility

Western Riverside Waste Authority is dedicated to adhering to the standards set forth by WCAG 2.2 AA, considering the limitations and technological capabilities at the time of development and maintenance of the website.

Known Issues

We are aware that some parts of our website may not be fully accessible:

  • Some older PDF documents aren’t fully accessible to screen reader software and has fully justified text
  • Provide information on alternative formats or methods to access the content if available.

Feedback and Contact Information

Your feedback is important in helping us improve our website’s/mobile app’s accessibility. If you encounter any accessibility barriers or have suggestions, please contact us:

  • Email: info@wrwa.gov.uk
  • Phone: 020 8871 2788
  • Get in touch with us at https://wrwa.gov.uk/contact/

Please provide as much information as possible, including the URL of the page, the issue encountered, and your contact information.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Accessibility Testing

This website was last tested in July of 2024. The test was carried out Co-operative Web (third-party)

Changes to This Accessibility Statement

This statement was last reviewed on 12/07/2024. It will be reviewed and updated annually or sooner if significant changes are made to the website.